West Midlands Quality Review Service

Review Programmes

  • CAMHS
  • Care of Vulnerable Adults in Acute Hospitals
    vulnerable adults, vulnerable adults, frail, elderly, safeguarding, VAAH, advance care plan
  • Critical Care
    critical care, critical care, HDU, ICU, intensive care, high dependency, CCU
  • Critically Ill Children
    critically ill children, critical care, critically ill children, retrieval, HDU, high dependency, paedatric anaesthetics, anaesthetics, transfer, PICU, chidren, paediatric, paediatrics, infants, babies, young, CIC, critical care, HDU, ICU, intensive care, high dependency, CCU
  • Dementia Services
    dementia, dementia, elderly, vascular dementia, memory, alzheimer, alzheimers, alzheimer's, neurodegeneration, neurodegenerative, neurological
  • Frail Older Person
    Frail Older Person, frail, old, older, elderly, FOP, FEP, senior
  • Haemoglobin Disorders 2010-11 Reviews: Children
    haemoglobin children, sickle cell, thalassaemia, red cell, haemoglobin disorders, haemoglobinopathy, haemoglobin, haemoglobinopathies, blood, children, paediatric, paediatrics, infants, babies, young, red blood cell, erythrocyte, heme, hemoglobin, haem, hemoglobinopathy, hemoglobinopathies, erythrocytic, anaemia, anemia, hb, hgb
  • Haemoglobin Disorders 2012-13 Reviews: Adults
    haemoglobin, sickle cell, thalassaemia, red cell, haemoglobin disorders, haemoglobinopathy, haemoglobin, haemoglobinopathies, blood, red blood cell, erythrocyte, heme, hemoglobin, haem, hemoglobinopathy, hemoglobinopathies, erythrocytic, anaemia, anemia, hb, hgb
  • Haemoglobin Disorders 2014-16 Reviews: Adults and Children
    haemoglobin, haemoglobin children, sickle cell, thalassaemia, red cell, haemoglobin disorders, haemoglobinopathy, haemoglobin, haemoglobinopathies, blood, red blood cell, erythrocyte, heme, hemoglobin, haem, hemoglobinopathy, hemoglobinopathies, erythrocytic, anaemia, anemia, hb, hgb , sickle cell, thalassaemia, red cell, haemoglobin disorders, haemoglobinopathy, haemoglobin, haemoglobinopathies, blood, children, paediatric, paediatrics, infants, babies, young, red blood cell, erythrocyte, heme, hemoglobin, haem, hemoglobinopathy, hemoglobinopathies, erythrocytic, anaemia, anemia, hb, hgb
  • Isle of Man Health Services
  • Long Term Conditions
    long-term conditions, long-term conditions, long term, diabetes, COPD, heart failure, neurology, chronic neurological conditions, parkinson's disease, multiple sclerosis, epilepsy, cardiac rehabilitation, pulmonary rehabilitation, MND, motor neurone disease, rehabilitation, respiratory, lung, LTC, cardiology, cardiac, prolonged, neurological, degenerative
  • Mental Health Services
    mental health, mental health, crisis, acute, liaison, liaison psychiatry, psychiatry, CMHT, assertive outreach, AO, CRHT, home treatment, early intervention, EI
  • Neonatal Surgery
    neonatal surgery, neonatal, surgery, baby, infant, newborn, neonate, neonatology, surgeries, surgical
  • Paediatric Diabetes
    paediatric diabetes, paediatric, diabetes, children, paediatrics, infants, babies, young, child
  • Paediatric Palliative Care
    paediatric palliative care, paediatric, palliative care, end of life, children, paediatrics, infants, babies, young, child, terminal, baby, youth
  • People with learning disabilities – health care
    learning disabilities, learning disabilities, PWLD, mentally handicapped, mental handicap, disabled
  • PICU
    PICU, paediatric, paediatrics, intensive care, high dependency, PICU, PIC, PICS
  • Pressure Ulcers
    Pressure Ulcers
  • Renal: London
    renal, renal, chronic renal failure, ESRF, kidney, dialysis, transplant, donor, satellite unit
  • Renal: West Midlands
    renal, renal, chronic renal failure, ESRF, kidney, dialysis, transplant, donor, satellite unit
  • Stroke & TIA
    stroke, stroke, TIA, acute phase, transient, ischaemic
  • Transfer from Acute Hospital Care and Intermediate Care
  • Urgent care
    urgent care, urgent care, A&E, acute medicine, acute surgery, ambulance, walk-in centre, out of hours, OOH, MAU, EAU, medical admissions, acute medical, emergency, accident, trauma
  • Vascular Services
    vascular, vascular, vascular disease, vascular surgery, artery, vein, arterial

Review Programmes

Review programmes organised by WMQRS are expected to achieve:

  • Improvements in the quality, safety and outcomes of services reviewed
  • Improved patient and carer experience
  • Organisations with better information about the quality of clinical services
  • Organisations with more confidence and competence in reviewing the quality of clinical services
  • Development and learning for all involved

Work programmes for health economies in the West Midlands are agreed with each health economy.

WMQRS also undertakes commissioned reviews agreed by the WMQRS Board, most recently:

  • Isle of Man Health Services:  A rolling programme of quality review visits which took place 2013 -2016, commissioned by the Isle of Man Department of Health and Social Care. See "Isle of Man Health Services" tab on the left of this page for more information.
  • Haemoglobin Disorders: A programme of quality review visits across England from 2014 to early 2016, commissioned by the UK Forum on Haemoglobin Disorders. See the “Haemoglobin Disorders 2014-16 Reviews: Adults and Children” tab on the left of this page for more information.
  • London Renal: A programme of peer review visits across London's seven renal services, requested by the renal strategic clinical leadership group for London. See the "Renal: London" tab on the left of this page for more information.

As well as peer review visits WMQRS can help with:

Strategic Reviews

A panel of key stakeholders meets (‘takes evidence from’) local service users and carers, local services, clinical staff and managers and, if appropriate, external experts and other services where innovative models have been explored.

Benefits:

  • Formal report details main conclusions and recommendations
  • Individuals who are key to implementing recommendations are part of the review panel and therefore committed to them
  • External experts bring challenge and specialist knowledge
  • Improves networking and coordination between local services
  • Suitable for ‘big questions’ where the way forward is not clear

Formative Reviews

A small visiting team meets some staff and patients to discuss a particular issue or to explore specific questions.

Benefits:

  • Involve less preparatory work for health economies
  • May be followed up by full peer review visits at a later stage
  • Useful for answering specific questions

Facilitated Self-Assessment

WMQRS staff meet with a clinical team to work through the Quality Standards and evidence to identify gaps in compliance.

Benefits:

  • Can be used to prepare for peer review visit
  • Helps staff to understand the standards and show they are being met

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Downloading our documents

WMQRS Quality Standards and self-assessments can be used freely by staff working in NHS organisations in the West Midlands. Other organisations should ask permission from WMQRS before using our Quality Standards and self-assessments. In order that we can monitor this, please could you complete the following:

Anyone wishing permission to use WMQRS Quality Standards and self-assessments should contact WMQRS on: swb-tr.SWBH-GM-WMQRS@nhs.net or 0121 612 2146.


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